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ClubSport San Ramon Reopening News - Live Online Workouts


 
July 24, 2020
 
Dear ClubSport San Ramon Members,
 
We are delighted to welcome you back to the Pool!
 
We have been given clearance from the County to reopen our Pool Facilities only at this time. In an effort to be able to provide some type of exercise and peace of mind to our members, we will begin making 45 minute lap lane reservations on Saturday, July 25th for the first opening day of our POOL FACILITIES only on Tuesday, July 28th
 
You must have a COVID-19 Waiver on file or your reservation will not be confirmed. Please see below on how to complete this online form. Click here for the waiver.
 
DETAILS AND GUIDELINES:
 
Lap Swimming Days and Hours
Tuesday and Thursday                               8:00am – 6:45pm
Wednesday, Friday, and Saturday              6:00am – 3:45pm
 
Reservation Guidelines:
  • Reservations must be made online and will be open 3 days in advance, beginning Saturday, July 25th
  • 45 minute reservations will be available, beginning on the hour
  • 1 reservation per day per member
  • Walk-in will not be permitted in the first phase
 
How to make a reservation
  • Log into the member portal via clubsportsr.com or directly here
  • Select the ‘classes’ section from your dashboard
  • Select the time you would like to reserve
  • You will receive a confirmation email once booked
  • You may wait list yourself for a time slot that is full
  • Should you wait list yourself, you are agreeing to pay the fee if the space opens up, as you will be automatically enrolled up to 4 hours before the start time if the slot opens and charged accordingly
  • Ensure you have reviewed and signed the COVID-19 waiver before your 1st visit
 
Fees:
  • No charge for swimming in July! 
  • $10 per swim reservation beginning August 1st
  • Beginning August 1st swim fees will be assessed when the reservation is booked and will be processed via credit card
  • You will need to have a credit card to book and can enter this through the manage payment methods under account settings or will be prompted to enter payment when booking
  • You must cancel your reservation at least 4 hours prior to your reservation time to be issued a refund
  • No shows or cancellations less than 4 hours from the reservation time will be charged in full
 
Guidelines:
  • You must be Minimum age of 18 years old to participate during this first phase.
  • No guests will be allowed. You must already be on the membership as no membership changes will be made at this time.
  • 1 member per lane for lap swimming or water walking, no household sharing at this time
  • Only the lap pool will be open in this initial phase
  • Bring your own towel and water
  • Kickboards and Pull Buoys will be available and sanitized between use
  • Men’s and Women’s Locker rooms are NOT available for changing or showers.
  • Junior locker room restrooms are available for emergency situations.
  • Please come ready to swim! There will be no area to change into or out of swim attire
  • Water fountain will not be available
 
PPE and Physical Distancing:
  • Members MUST wear masks at all times outside of the pool. This includes at check-in, walking on the pool desk or in the event you need to use the restroom
  • Members MAY NOT congregate on the pool deck and must be respective of the physical distancing requirements from everyone
  • A staff member will be on the deck to monitor this and remind members of all policies
  • Lifeguards will not be present at all times
  • Members are asked to swim down the middle of the lane, this helps ensure 6 feet of distance from the swimmer next to you.
  • If you are sick, experiencing COVID-19 symptoms or have been in contact with someone who has been diagnosed with COVID-19, please do not come to the club pool facility
  • Please self-check before you come to the Club and do not come if you have a temperature of 100.4 or higher, shortness of breath, difficulty breathing or a cough
 
Checking In:
  • Members will check in at the Health Check station right outside the pool gate to the left of the entry to the club. Members will be required to have their temperature checked and answer symptom related questions
  • Members will exit through the same way
  • As your check-in time approaches, line up on the marked lines on the sidewalk adjacent to the Health Check Station/pool entry
  • Wait to be called to the entrance by staff. You will be called one by one
  • Staff will confirm your reservation and waiver on file
  • Members will be able to select their lane on a first some first serve basis
 
When your reservation time is complete
  • Staff will do their best to alert members 5 minutes before the end of their time, without disrupting your swim.
  • When staff alerts you to the end of your time, please exit the pool and replace your mask
  • Members are asked to dry off and exit through the exit doors.
  • Staff will disinfect and clean any areas needed.
 
 
We will assess how this is working and make adjustments as needed.
 
We look forward to seeing you at the pool!
 
Don't forget to join us live everyday at 10am on facebook and instagram live.
 
 
Stay well,
 
Nick Barker
Club Manager
ClubSport San Ramon
nbarker@clubsportsr.com

 

 

 

ClubSport San Ramon
Reopening News
 
July 17, 2020

 

Dear ClubSport San Ramon Members,
 
With the recent spike in COVID-19 cases, Contra Costa County, along with much of California, has taken a step back in its reopening plans.
 
We wish we had better news -- but please know that we remain ready to open as soon as we get the go-ahead from the County. We wanted to assure you that until we have a more concrete timeframe we will not be charging dues. Once we have a new timeline for reopening we will update members as to how we will move forward. 
 
We are closely monitoring all State and County announcements, as well as any changes to our industry guidelines. While we are continuing to anticipate how we will reopen, such guidelines are subject to change, and we will communicate any changes to our anticipated operations as quickly as possible. 
 
In the meantime, we hope you have been enjoying the live workouts that Carrie, Denise and Gloria have been leading online, via our ClubSport San Ramon Facebook Page and @clubsportsanramon Instagram account.
ClubSport San Ramon Online Workouts
 
Below is the current online workout schedule. If you miss a live class you can access it later on either Facebook or Instagram.
 
 
Monday, Wednesday, Friday, 10:00am
Summer Ready Workout
Teacher: Carrie or Denise 
Alternates Core and Total Body
 
Tuesday and Thursday, 10:00am
Yoga with Gloria 
 
 
If you have any questions, please let me know!
 
Sincerely,
Nick
 
Nick Barker
General Manager
 
P.S. If you know someone who is not getting our reopening update emails directly and wants to, please let me know!

 
County Delays
ClubSport San Ramon
Reopening
 
June 29, 2020 

Dear ClubSport San Ramon Members,
 
I am sad to report that our planned re-opening on July 1st has now been delayed by Contra Costa County. 
 
We were really excited to welcome you back this week but your health and safety remain our top priority so we understand that the County is cautious. Just know that we are ready to reopen as soon as we get the go ahead from the County -- and will keep you updated as we learn more. 
 
In the meantime, we hope that the emails and three Welcome Back Videos we shared last week helped answer initial questions you have about what the Club will be like in its first re-opening phase. We know we covered a lot of topics, from safety measures and access to Club services, to billing and signing the updated waiver. 
 
Our goal is always to tell you everything we can, knowing that County and CDC guidelines are always subject to change. 
Click here to access all Welcome Back Videos and FAQ's
 
Today I am writing to highlight five important reminders as you plan your return to the Club for the first time -- hopefully soon!
 
 
To accommodate County guidelines that limit the number of people in the Club at any one time, we are deploying a reservation system for booking 90-minute time slots. 
 
With the exception of the first few days as we launch the reservation system, you’ll be able to reserve times up to 3 days in advance. We will alert you when the reservation portal opens.
 
Access the registration system through the member portal on the Club’s website, the “Reserve My Time” tile on the homepage of the CSSR Mobile App, or by going directly to www.ourclublogin.com/500046
 
Please review Welcome Back Video #2 for step-by-step guides (desktop and mobile) for making your reservations.
 
Note: In this initial phase we will not be allowing guests into the club. If you have family at home that you would like to add to the membership, please contact our membership representatives to discuss these options. 
 
 
Our number one priority remains the safety of our members and staff. That starts with new screening, cleaning and social distancing protocols we reviewed in detail in the Welcome Back Video #1.
 
Please remember that anyone with a temperature of 100.4 or higher cannot access the Club. In addition, please refrain from coming to Club if you are not feeling well or have been exposed to someone who has COVID-19 or suspects they have been exposed to COVID-19.
 
Members will be asked to remove any gloves worn from home before they enter the club. We will provide a fresh pair of disposable gloves for members upon request.
 
 
Members are required to wear a mask entering and exiting the Club, as you move about the Club and in the common areas. 
 
We highly encourage members to wear a mask when actively working out, but understand that vigorously working out in a mask may not be an option for everyone. Should the County and CDC guidelines become more restrictive, we'll let you know. 
 
 
If you haven't already signed the updated Club waiver, please do so now. It needs to be on file before checking into the Club. 
 
 
Anyone under 18 must have the waiver signed by a legal guardian.
 
 
County guidelines for social distancing are limiting locker availability. Please plan as if you may not have access to a locker – and remember that it is not safe to leave valuables in your car.
 
Thank you again for your patience as we work through all these changes! If you have any questions, please do not hesitate to reach out. 
 
Sincerely, 
Nick
 
Nick Barker
Club Manager
ClubSport San Ramon
nbarker@clubsportsr.com
 

Pursuant to California's Stay at Home Guidelines, ClubSport San Ramon is temporarily closed but we are working very hard to prepare to welcome you back to the Club as soon as we receive the necessary clearance to do that. 

 Welcome Back Video #1 -- How we are preparing for re-opening! 

 

Welcome Back Video #2 -- Club Access and Reservations!

 

Welcome Back Video #3 - Masks, Pool Access, and Tennis

 

 

 Click here for more
ClubSport San Ramon
Reopening Updates & FAQ's

 

New to the Club? If you want us to keep you up to date on reopening plans and you are not otherwise receiving our email updates, please click here and fill out the form. 



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ClubSport San Ramon     350 Bollinger Canyon Lane     San Ramon     CA     94582     925-735-8500    
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