Updated November 13, 2020
Welcome Back Video #1 - How we are preparing for re-opening!
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Welcome Back Video #2 - Club Access and Reservations!
Welcome Back Video #3 - Masks, Pool Access, and Tennis!
- Re-Opening Update: Member Letter
- Where can I sign the waiver?
- Where do I make reservations?
- Will I have to reserve a pool lane?
- Will Childcare be open?
- When should I expect my first monthly bill?
- Is the fitness equipment cleaned after every use?
- Will my temperature be taken before entering the club?
- Will there be enough spacing for members?
- Will the Locker Rooms be open?
- What should we expect in the Fitness Department?
- Will there be Group Classes?
- What will checking into the Club look like?
- What will be available within the Club when we initially reopen?
- Will I be required to wear a mask when in the Club?
- How will the Club keep equipment and spaces disinfected?
- Will members be expected to adhere to physical distancing guidelines in the Club?
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Reopening FAQ'sWaiver and Release Form Link: http://app.hellosign.com/s/CMhbed1y We’re working hard to be ready to welcome you back to the Club as soon as we receive clearance. Below are answers to frequently asked member questions about our reopening plans. All the answers are subject to change based on any reopening guidelines the County provides. Once we have confirmed Contra Costa County reopening guidelines, we will share many more details! Where do I make reservations?
We will be requiring advanced reservations in order to use the club. Reservation dates TBD. You may have one reservation per day, per member In our initial reopening phase, reservations are for a duration of 1 hour and 30 minutes ~ we are looking to modify this quickly once we have an idea of peak usage time. Will I have to reserve a pool lane?
The pool will reopen with lane reservations. 1 lane per person/household. In this initial reopening phase we will not be hosting:
Will Childcare be open? Childcare will not be available during this initial reopening phase. We are awaiting further clarification from the county on options to safely open Childcare outside of the current 12 child cohort that is approved for running camps. We are hoping that further guidance from the county will allow us to safely open childcare in July. Kid's Classes will be assessed as we approach the Fall session
When should I expect my first monthly bill?
Is the fitness equipment cleaned after every use? We are committed to providing a safe environment for our members and staff. Cleaning Protocol Disinfecting Equipment Group Classes Locker Room
Will my temperature be taken before entering the club? Your Health and Ours Before you arrive to CSSR please ensure you have performed a self-check for symptoms of COVID-19. Please do not come to the Club if you are experiencing: Members and staff will have their temperatures taken prior to entering the Club with a touchless thermometer. If you have a temperature of 100.4 or higher, you will not be permitted into the Club regardless of a reservation. Please find a copy of the California Consumer Privacy Act regarding health check and your personal information here. During your time at ClubSport, if you are not feeling well, or begin experiencing any of the symptoms listed, we ask that you please head home immediately and speak with your health care provider. Will there be enough spacing for members? The CDCs recommends physical distancing is 6ft. As you walk throughout the club please be mindful of your spacing in relation to your fellow members. Please adhere to any floor markings during check-in or in the locker rooms to help maintain this distance. Please follow all floor markings should there be a line outside the Club prior to entering the Club. When queuing for Group Exercise classes, please stand on the floor markings prior to entering classes. Will the Locker Rooms be open? Locker Rooms State Guidelines discourage the use of locker rooms, outside of restrooms and sink availability. To ensure 6 feet of physical distance between members we have taken the majority of lockers our of service. Please note that lockers are extremely limited and once the available lockers are taken, no other lockers are available for use. We recommend bringing only what you need to the Club at this time, but please remember not to leave valuables in your car. Hot Tubs, Steam and Saunas will be closed during this initial reopening phase. What should we expect in the Fitness Department? Your workout in Fitness We have spaced out equipment where we can to provide 8 to 10 feet of distance. In situations where this is not possible you’ll notice that we have marked every other piece with a ‘skip me’ sign to ensure there is an empty piece of equipment between you and someone else. We have also moved several pieces of cardio to the gymnasium and a few pieces out to the pool deck. This has allowed us to better space some of the weight machines on the fitness floor in order to keep most in operation and still promote physical distancing. We have created stretch and functional training space in the gymnasium in marked 10 x 10 spaces.Each piece of equipment will be marked as recently used or ready for use. Cardio and Strength Equipment & Cleaning Drop Zone Will there be Group Classes? State guidelines allow for Group Exercise classes in a limited capacity. Unless Contra Costa County changes such we are planning to offer group classes. This does include AquaFit classes. Last update May 24th, 2020 When will Club Sport San Ramon reopen? Per Contra Costa County, we will remain closed until further notice. We are following State and County announcements closely. Gyms are part of Phase 3 in California’s reopening plan. As of now, California is in full Phase 2 and Contra Costa County is in the early stages of Phase 2. We are hopeful of a July reopening and will keep all members apprised as we learn more about the County’s Phase 2 stages and advancement into Phase 3. The best thing all of us can do to help speed up the process is to follow recommended CDC and County health guidelines to minimize new Bay Area COVID cases!
We have placed markers on the floor to ensure members are appropriately spaced when waiting to check in, both inside and outside the Club. Members who are sick already know they should stay home. You can expect the rest of us to initially proceed through a health check-in station prior to entering the Club. Anyone exhibiting any symptoms of COVID-19 and/or a temperature of 100.4 or higher will be asked to return home. We anticipate the County will place limits on the number of people in the Club at any one time. To meet this requirement, we may need to ask members reserve a time for working out. We are pursuing easy options for simplifying this reservation process – and are feeling lucky that our facility is so large and accommodating! Expect more details on all of this as we have a better understanding of any County guidelines.
Fitness Equipment: To ensure physical distancing, some cardio and strength equipment will be in a daily usage rotation. This means that some equipment will be placed “out of service” each day. We are relocating equipment to other areas of the facility to increase distancing as well. Workout spaces for weights, functional training, and stretching will be marked. Pool: We are hopeful for the pool being open for lap swimming. Lane reservations may be required. The Junior Pool will not reopen in this initial phase. Group Classes: If we are cleared to hold group classes, we will start with a modified schedule and limited number of participants per class. Classes will require reservations to ensure ample spacing. We are pursuing easy options for streamlining this reservation process. Outside Classes: We are looking into offering some classes outside. Hot tubs, Steam Room and Saunas: The indoor and outdoor hot tubs, steam rooms and dry saunas will not reopen in this initial phase as members cannot effectively social distance in these spaces. Locker Rooms and Related Amenities: During this initial reopening phase, ensuring proper distancing among the lockers means a majority of lockers will not be available. We ask that members use showers and available lockers only if absolutely necessary. In addition, lounges and communal amenities will be not accessible. Amenities such as razors and q-tips will be provided upon request. Will I be required to wear a mask when in the Club? How will the Club keep equipment and spaces disinfected? Will members be expected to adhere to physical distancing guidelines in the Club? More Questions? If you have a question, please send it to Nick Barker, Club Manager, at nbarker@clubsportsr.com
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